Privacy policy

Last updated: June 16, 2026



Privacy Policy

At Edda_The Bag Studio, we are deeply committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you visit our store or make a purchase, we collect certain information to provide you with a seamless shopping experience:

  • Order Information: When you make a purchase or attempt to make a purchase, we collect specific details from you, including your name, billing address, shipping address, payment information (including bank details for refunds), email address, and phone number.

  • Device Information: When you browse our store, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

2. How We Use Your Information

We use the information we collect generally to fulfill any orders placed through the site. This includes:

  • Processing your payment information, arranging for shipping/courier delivery, and providing you with invoices and/or order confirmations.

  • Communicating with you regarding your order tracking, updates, or customer support queries.

  • Screening our orders for potential risk or fraud.

  • Providing you with information or marketing advertisements relating to our latest handbag collections, sales, or promotions (where you have consented to receive them).

3. Sharing Your Personal Information

We value your trust and never sell your personal information to third parties. However, we share your data with trusted service providers to help us run our business smoothly:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy].

  • Courier & Logistics Services: We share your name, shipping address, and phone number with our delivery partners (such as PostEx, Leopards, or other courier services) to ensure your orders are delivered successfully.

  • Compliance with Law: We may share your information to comply with applicable laws and regulations, such as responding to a lawful request or protecting our rights.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security of Your Data

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your checkout information is securely encrypted using secure socket layer technology (SSL).

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

 

  • Email: [eddabagstudio@gmail.com]

  • WhatsApp: [+92 325 9422498]